Introduction
Vetera offers a mobile application designed to support Vetera usage during brief periods outside of Wi-Fi or network coverage.
The mobile app allows users to add and manage appointments, view their relevant appointment calendar details for selected timeframes, related client and patient details for those appointments, patient medical history, as well as compose preliminary clinical notes and view recent consultation history. Stock can also be scanned and added to inventory.
The mobile application is for internal staff use only, it is not client-facing. To use the mobile app, each user must collect a one-time log in key from their user profile.
The mobile application refreshes in real-time when the page is dragged down or hourly automatically.
How to Enable the Mobile App
The mobile app is an add-on functionality that needs to be enabled from organization settings. If the mobile app is not enabled, users cannot generate login credentials.
To enable the mobile application, please follow: Settings > Organization > Enable mobile app.
If this setting is not available, please contact Vetera customer support.
How to Access the Login Key and Download the App
Access your user profile by selecting your user name shown in the upper righthand corner of the header bar on any Vetera page.
Within the drop-down menu, select User Profile.
Scroll to the bottom of the page, or quick select Mobile app along the header tabs to access the Mobile App section.
Select Android or iOS to view the mobile app device-specific instructions.
Use the download button to get the app if needed.
Select Show login credentials to view the appropriate login key which the mobile app login requests.
Customization Options
User Group Permissions
Settings > General > Users > Permission Groups > Edit > Can access / edit mobile app settings.
User group permissions can deny user-specific access to the mobile application settings in the user profile. This prevents the user from completing login authentication and the user cannot use the Vetera mobile app. Contact your clinic staff administrator to discuss user permissions if needed.