This article is for clinics using the VetEnvoy integration. For general microchip management, see Microchip Numbers: Overview and Settings.
You can register a patient's microchip number with VetEnvoy when adding a new microchip number, updating an existing one, or when a valid number is already saved in the patient's records.
Before registering, make sure the following information is saved in the client and patient details:
Client address and phone number
Patient breed
If any required information is missing, the registration fails. The missing fields are listed in the registration dialogue, with a Go to Client & Patient Details button to help you update them quickly.
To register a microchip number:
Add, change or check a microchip number first or register an existing number.
When adding a new microchip number during a consultation: When you add a microchipping procedure on a consultation page, the microchip dialogue opens automatically for saving and registering a microchip number. Note that in multi-patient consultations, microchip numbers can be added for several patients in one go, but registering has to be done separately.
When adding a new microchip number in the patient details: If you add or change a microchip number in the patient details on the client and patient page, a Register to VetEnvoy button appears below the Microchip id field.
Registering an existing number from the microchip icon: Hover your mouse over the microchip icon to view the patient's microchip information. If a previous registration attempt has failed, the tooltip includes a Retry link. Select the microchip icon or the retry link.
Registering an existing number from the patient details: When a microchip number has been saved but not registered, a Register VetEnvoy link is shown next to the Microchip field in Patient Details.
In the microchip dialogue, select the Register to VetEnvoy checkbox.
If microchip providers have been saved in your Vetera, you can select a provider in the Microchip provider field.
If the client is a breeder, select the Microchipped for breeder checkbox. This checkbox is selected by default if the client is marked as a breeder in the client details.
Select Save microchip and register to VetEnvoy.
When registration is complete, a success or error message appears. You can close the registration dialogue while registration is still in progress and reopen it later to view the result.