Provet

Conversations is an SMS messaging tool built into Vetera that gives your clinic one shared inbox for client communication. Messages are or...

Set Up and Use Conversations in Vetera

You can create communication preferences to manage how clients receive external clinic communications, such as marketing messages, newslet...

Set Up Communication Preferences

Vetera automatically stores SMS (text message) and email communications with clients as well as various notes and attachments added during...

View Client Notes and Communications

You can view Microsoft Office documents (Word, Excel, PowerPoint) directly in your Chrome browser using the Microsoft online viewer. This ...

View Microsoft Office Documents in the Browser

Add Notes and Files on the Communication Tab

You can send emails to a client when sending email is enabled in the client's settings.





An envelope button is shown next to the clien...

Send an Email to a Client

Clients can give feedback using a numeric scale from 0 to 10 or by selecting from a range of happy faces. These ratings are converted into...

View Client Feedback Survey Results

Petri Pihlajamaa

Client Communication

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.