Provet

Petri Pihlajamaa

Item Management 

Your products and services (such as medicines, food, procedures, laboratory analyses etc.) that are used for treating patients and sold to...

Overview of Sales Items in Vetera

When an item is restricted to a species, it can only be used for the specified species. For example, it can be added as a treatment item i...

Overview of Species-Specific Item and Bundle Restrictions

Note: This page is specific to the UK market.
To select a medicine type for medicine items:



Go to Catalog &gt; Items.


Add a new medic...

Medicine Types (UK)

Items Overview

You can add new items (medicine, supplies, food, procedures, laboratory items) to your system in Catalog &gt; Items.



Go to Catalog &gt;...

Create an Item

When the Cubex cabinet integration is used, you can add items as Cubex items in your Vetera to connect them to your Cubex cabinet system. ...

Create a Cubex Cabinet Item

Note
This function is currently only available in a limited number of customer environments.

Condition-based pricing on items may be usef...

Set Up Conditional Pricing

Clinics that operate after official hours often charge clinic location rates, meaning that a price increase is applied to consultation ite...

Set a Royalty Fee for an Item

This page explains how to edit a single or multiple items in your Vetera catalogue. You can change item details, prices, and tax rates. Ed...

Edit an Item

You can link one or more diagnoses to specific catalog items. When a linked item is added during a consultation, the selected diagnosis wi...

Link Diagnoses to Items

If you want to remove an item from use, you can archive it. If necessary, you can later reactivate archived items.



Go to Catalog &gt; I...

Archive an Item

This article defines the propagation mechanism of Items from the Central Department to Clinic locations. Propagate on create/update explai...

Central Item Properties

To search for items, go to Catalog &gt; Items. You can search for and filter items using the following options:



Search: Type a search t...

Search for Items in Your Item List

This feature is used in the UK market.
Off-label medicines, or medicines under the cascade, are medicines that have not been licensed to b...

Off-Label Medicines: Overview and Settings

This article provides an overview of the available settings for configuring medicine items on the item card. These settings allow you to d...

Managing Medicine Item Settings

This article explains how to manage and track controlled medicines to meet legal and reporting requirements. Using a unique tracking numbe...

Manage Controlled Medicines

You can add a URL to a manufacturer's data sheet in the item settings and use a QR code placeholder on the medicine, food, or supply label...

Add a Link to Manufacturer's Datasheet on Item Labels and Invoices

The following tables list the settings available for procedure items.
See how to create a new item.



General




Item description






...

Procedure Item Settings

The following tables list the settings available for food and supply items.
See how to create a new item.



General




Item description
...

Food and Supply Item Settings

This article explains the settings available for laboratory items, including both laboratory analysis items and laboratory analysis panel ...

Laboratory Item Settings

You can add handling and urgency fees for laboratory referrals which include one or more analyses and/or panels. These fees are added as s...

Set Up Laboratory Handling and Urgency Fees

This article explains how to set up, manage, and change the unit and package settings for your medicine, supply, and food items. You can e...

Manage Item Unit and Package Settings

Usually items have a single selling price, but sometimes a standard pricing variance is needed depending on the use of the item. For examp...

Add Alternative Prices for an Item

A minimum charge makes sure that a minimum amount is always invoiced for the item. If the total sum exceeds the minimum charge, the normal...

Set a Minimum Charge and Minimum Price for an Item

This guide explains how to add or update item barcodes within your Vetera Catalogue. You can enter barcodes manually or use a scanner.



...

Add or Update Item Barcodes

Using item alert levels, you can identify stock items which need to be ordered due to a critically low stock level.
Using item optimum lev...

Set Up Stock Alert and Optimum Levels

The recommended vaccine item set-up is useful when the same medicine product is used with varying vaccination expiration dates, a unique i...

Recommended Vaccine Item Set Up

What Is Home Delivery?

Home Delivery allows you to sell items that your clinic does not keep in stock and have them shipped directly to c...

Home Delivery

Managing Items

Item bundles provide an easy way to create a grouped pricing and invoicing structure for a set of items routinely used in combination. Ite...

Create an Item Bundle

You can define a fixed price for an item bundle instead of the calculated total sum of the items included. The fixed price is always invoi...

Set Fixed Pricing for an Item Bundle

Go to Catalog &gt; Bundles and select the pen button to open the bundle you want to edit.


On the bundle page, select the Modify bundle r...

Change the Bundle Item Order

Go to Catalog &gt; Bundles.


Find the bundle you want to copy and select the plus button at the end of the row. The Create a copy from an...

Copy an Item Bundle

Note
This function is currently only available in a limited number of customer environments.

When a central clinic location is used in th...

Manage Central Item Bundles

Managing Item Bundles

Go to Settings &gt; Catalog &gt; Catalog management &gt; Item lists.


Select Add.


Add a Name for the list.


Select Save.


To add the ...

Create an Item List

This guide explains how to create item subgroups in your Catalogue to organise and categorise your items. Item subgroups allow you to grou...

Create an Item Subgroup

Managing Item Lists and Subgroups

Handling and injection fees are additional charges attached to medicine items to cover the costs of preparing and administering medication...

Handling and Injection Fees (Vetera Environments Created After 16 March 2026)

This guide applies to clinics with Vetera environments created before 16 March 2026. We are updating the handling and injection fee setup ...

Migration Guide: Handling and Injection Fees

You can apply handling and injection fees to medicine items on consultations, counter sales, bundles, and treatment plans.



Handling Fee...

Use Medicine Handling and Injection Fees

Medicine Handling and Injection Fees

Go to Inventory &gt; Wholesalers. 


In the top right-hand corner, select Create wholesaler. The Create wholesaler dialogue opens.


Selec...

Add Wholesalers

You can add items manually in Catalog &gt; Items. For more information, see Create an Item.
If you are using a wholesaler integration (ele...

Add or Update Wholesaler Items Manually

If you use a wholesaler integration, you can import your wholesalers' product lists with prices to Vetera. The product lists can also be u...

Import or Update Items From Integrated Wholesalers

If you use the wholesaler integration, you can import and update a wholesaler's product lists with prices to Vetera. This feature requires...

Update Item Prices From Integrated Wholesalers

Importing wholesaler items from an an Excel may be the most suitable option for updating items if most of the items already exist in your ...

Update Wholesaler Items From an Excel File

Below is a list wholesalers that can be integrated with Vetera. Some of these wholesalers need to be set up by Vetera. If you need help wi...

List of Integrated Wholesalers and Wholesaler Price Lists

Wholesalers

The Pricing Hub is a centralised item and pricing management feature in Vetera for organisations operating multiple clinic locations.
When...

Overview of Pricing Hub

Note
This functionality is available only for clients using the Pricing Hub. Contact Vetera support for more information.

When using the ...

Create a Central Item

Item categories allow you to group items to manage your central item catalog efficiently. You can use these categories, for example, for r...

Create and Manage Item Categories

You can use item categories to apply a central discount scheme from the central clinic location to selected local clinic locations. This a...

Apply Central Discount Schemes Using Item Categories

Pricing Hub

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