AI Scribe is a built-in AI-powered assistant for veterinary consultations that simplifies documentation by transcribing the conversation and generating structured notes. It helps reduce manual work and ensures consistent, complete records.
Note: The new consultation page is being released during September 2026. You can switch between versions at any time from the top of the consultation page.
Prerequisites
In order to make use of AI Scribe, you will need a combination of the following:
A microphone: You can make use of your device's built-in microphone, USB microphone, or a Bluetooth microphone. The system will automatically make these available for selection.
Permission to record audio: This is required to allow input from your device's connected microphone.
Supported Languages
AI Scribe supports the following languages:
Bulgarian | Estonian | Norwegian |
Catalan | Finnish | Polish |
Chinese | French | Portuguese |
Czech | German | Romanian |
Danish | Hebrew | Russian |
Dutch | Hungarian | Spanish |
English (Generic) | Icelandic | Swedish |
English (UK) | Italian | Thai |
English (US) | Latvian |
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| Lithuanian |
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Tip! To get the best results from AI Scribe, ensure you are vocal and clear. The more information that is captured during the consultation, the more comprehensive and detailed your final text note will be.
Start a Consultation with AI Scribe
Open a consultation and launch AI Scribe:
New consultation page: In the AI Scribe row, select Record.
Old consultation page: Select the AI Scribe button at the top right of the page.
Choose a summarized note template from one of the out-of-the-box options. If you have created custom text templates for AI Scribe, you can select one of them here.
Optionally, select the microphone to use for recording from the drop-down list to the left of the record button. The microphone can be changed even after a recording has started.
Start the recording:
New consultation page: Select Record.
Old consultation page: Select Start Recording.
You can also record from the mobile app. See Use AI Scribe in the Mobile App.
If needed, you can pause the recording and resume it later:
New consultation page: Select the pause button, then select Resume to continue.
Old consultation page: Select Pause recording, then select Resume recording to continue.
Select Done to initiate the note summary and transcription. The note can be reviewed immediately.
If you want to discard the recording and start again, select the button with three dots next to Transcription and select Start over. Note that starting over will delete the previous recording and related transcript.
Note: Always review AI responses before making a clinical decision.
Switching Summary Note Templates
You can change your summary note template during or after an active recording. If you pause a session or finish a recording, the AI generates the final summary based on the newly selected template.
New consultation page: Select a different template from the drop-down list in the AI suggested note section.
Old consultation page: Select the note name in the AI Scribe dialog, then select a different template from the summary template drop-down list.
The AI Scribe will process the recording using the structure of the new template.
Resume a Consultation
To continue recording a consultation and add more information:
Reopen the consultation and relaunch AI Scribe:
New consultation page: Select Resume.
Old consultation page: Select Transcription complete or Recording paused, select the button with three dots, then select Resume recording.
Add the new clinical findings or updates. A new version of the note is generated with the updated clinical findings and the existing content from the resumed consultation.
Note: A recording can be resumed within 60 minutes, after which it will be deleted.
Add AI Scribe Notes to a Clinical Note
After completing the recording and reviewing the summary note, you can add the AI Scribe note to a clinical note.
Select Done when the recording is complete.
Review the transcription and generated note.
Select Add to clinical note to save the content as a clinical note.
Note: The transcript is available for 24 hours only. To save it, add it to a clinical note.
AI Actions
AI Actions is part of AI Scribe. It analyzes the consultation recording and automatically suggests clinical actions — such as medications, procedures, diagnoses, and vital signs — that you can review and add to the consultation. See Use AI Actions in Consultations.
Provide Feedback on AI Scribe Results
After AI Scribe generates a summary, you can rate the quality of the result. Your feedback helps improve AI Scribe over time.
To rate an AI-generated summary:
Open the AI Scribe results after the recording is complete and the summary is generated.
Select the thumbs-up or thumbs-down button next to the generated summary.
Select the thumbs-up button if the summary is accurate and useful.
Select the thumbs-down button if the summary contains errors or is missing important information.
Your feedback is saved automatically. You can change your rating within 24 hours of submitting it.
Note: The feedback you submit is anonymous and is used only to improve the quality of AI Scribe-generated content. It does not change the content of the generated summary.